Channels Customer Service Retention Smart Company 
Cincom Smart Selling
MAY 8, 2024
Successful interaction with customers can drive business growth, improve customer satisfaction, and strengthen brand loyalty. The following sections explore the importance of effective customer communication and key strategies for success.
Sell Integrity
NOVEMBER 23, 2020
Some of the common issues we hear involve: Providing consistency across channels Overcoming employee complacency Finding new ways to connect with customers and accelerate service delivery Time and cross-training Consistent, effective coaching on customer-centricity. faster and increased customer lifetime value 1.6x
Partners in Excellence
JULY 5, 2016
All of us, customers, sales people, marketing, customer service—everyone, daily face a number of converging forces which adversely impact our own and our organizations’ performances. But fast forward to today, organizations, our customers and ours, are running very lean.
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