Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? Customer retention means keeping the clients you already have. You know how hard it is to get new customers.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Sell Integrity

NOVEMBER 23, 2020

Those are just a few of the benefits and advantages customer-centric organizations enjoy, according to numerous studies over the past decade. Research by Zendesk , for example, shows that superior customer service directly impacts purchasing decisions, buying behaviors and long-term revenue.

Strategy 117

Strategy Customer Loyalty Coaching 117

Klozers

JUNE 5, 2014

Customers From Hell can cost your business dearly if they choose to use the internet and Social Media to promote their stories of discontent. Whilst it may be impossible to completely eliminate Customers From Hell, it certainly makes sense to do as much as we possibly can, to reduce the numbers. . 3)  Follow Up. .

Ideal Customer Profile 50

Ideal Customer Profile Customer Social Media CRM 50

Sales Hacker

JUNE 23, 2020

And then there’s another world where a lot of revenue leaders, a lot of sales leaders are used to having responsibility for the entirety of the revenue journey of the customer, which includes their retention and expansion, and so they want to run customer success. Where do you sit in that debate? I appreciate it, Sam.

Customer 67

Customer Churn Lead Rank Scale 67

Partners in Excellence

JULY 5, 2016

All of us, customers, sales people, marketing, customer service—everyone, daily face a number of converging forces which adversely impact our own and our organizations’ performances. But fast forward to today, organizations, our customers and ours, are running very lean.

Face-to-face 49

Face-to-face Networking ACT Ideal Customer Profile 49

LeadFuze

JULY 25, 2021

The only thing is, growth is dependent on both new client acquisition and current client retention. Instead of just finding new business, you have to ensure that your customers remain satisfied. Smart companies have realized that customer loyalty is the most powerful sales and marketing tool that they have. ” – Bill Price.

Lead Rank 124

Lead Rank Lead Scoring Top of Funnel Churn 124