The Brooks Group
OCTOBER 18, 2010
The sales department must bring collateral value to the enterprise. Smart companies know that salespeople offer a valuable voice to questions like how to improve tactical marketing, ways to enhance customer service, and even what new products to develop. The sales department should enrich the entire team.
Sales Hacker
JUNE 23, 2020
When we started in customer success, back when I was working for a rocket ship out of Austin, Texas, we didn’t even know what to call it. I have had so many titles in the early years of my customer success journey that made no sense. Anything that’s going to acquire a customer is the first step in that experience.
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