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How to Drive Business Growth Using Net Promoter Score

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Think about it, each department within your company is responsible for a different aspect of the customer journey. For example, your UX and UI team may use NPS to gauge product usability whereas the customer service team might use NPS to measure each customer interaction.

Promotion 100
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How to Make the Most Out of NPS Survey Results

SugarCRM

It’s time to improve customer service. Professional Services: 58. Financial Services: 46. Construction & Engineering: 45. Construction & Engineering: 45. Consumer Services: 42. Insurance: 42. IT Services: 33. Send them a personalized email addressing their customer experience.

Survey 30
article thumbnail

How to Drive Business Growth Using Net Promoter Score

Zoominfo

Think about it, each department within your company is responsible for a different aspect of the customer journey. For example, your UX and UI team may use NPS to gauge product usability whereas the customer service team might use NPS to measure each customer interaction. Professional Services: 58. Insurance: 42.

Promotion 150