article thumbnail

What is the State of Marketing in 2013

Score More Sales

The Smarter Commerce Global Summit was full of customer satisfaction and brand building stories, held at the Gaylord OpryLand Resort in Nashville – a customer service mecca from my first time visitor experience. If you are in a mid-sized, mid-market company, I wonder if you track the lifetime value of a customer?

Marketing 241
article thumbnail

The 26 Best Sales Podcasts for Reps and Leaders

Zoominfo

Matt covers the entire pipeline – demand generation , lead management , sales effectiveness, technology, and more – all focused on helping you find, manage, and win more business. Customer Service Secrets This podcast is hosted by Gabe Larson, vice president of growth at Kustomer, who lives and breathes customer experiences.

Hiring 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Top 35 Sales Podcasts for Sales Professionals

Zoominfo

Matt covers the entire pipeline – demand generation, lead management, sales effectiveness, technology and more – all focused on helping you find, manage and win more business. Though many of us enjoy reading books or watching documentaries, it’s impossible to drive, exercise, shop, or work while doing those activities.

Hiring 269
article thumbnail

What is contact management? Differences between contact management software and CRM

Apptivo

So, in order to bring new customers, it was enough to serve the existing customers well and maintain a good reputation for customers to recommend your business to others. It is evident that communication with the customer plays an important role in the growth of an e-commerce business. What is Contact management in CRM?

article thumbnail

The ultimate guide to sales development

Close.io

Consider creating an exercise potential candidates must complete as part of the interview process. While the sales development representative is typically an entry-level position, consider applicants with experience that could be beneficial to the role including customer service and data entry. Standalone email tools.

article thumbnail

11 Robust Strategies To Optimize Your Remote Sales Team’s Performance

Pipeliner

Use sales enablement tools to help your distributed sales reps manage the entire buying process effectively and nurture your leads to become paying customers. CRM solution for enhanced internal communication and effective lead management. Or ask them to decide the platform on which they want to hang out.

article thumbnail

Best Sales Blogs: The Ultimate List of 55+ (Recently Updated!)

LeadFuze

This huge blog site yields contributions on a massive list of topics including Sales, Marketing, Customer service, IT and Small Business. Blogger Blurb: Emily Stanford is an Associate Content Marketing Manager at Salesforce. Sales Lead Management Association Blog. Attract, Close & Delight Your Customers.