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15 CRM Statistics You Need to Know

Pipeline

year-on-year (YoY) growth of CRM adoption According to Gartner, at the end of 2017, the revenue of CRM overtook the place of database management systems (DMBSs), making CRM the largest software market in the world. Then, in 2018, with 16% growth, CRM easily became one of the fastest-growing software and leads the market until today (2023).

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CROs: Double Down on Seller Experience to Do More with Less

The Spiff Blog

whether you agree with this mindset or not, you’ll likely be asked to follow suit at some point in your career. So, not only do organizations find it harder to generate revenue, but they’re also spending at alarming rates to keep up with costs associated with lost productivity, recruiting and hiring, and new rep ramp times.

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Growing Revenue: A 3 Step Framework for Acquiring New Business

SBI

Up-selling or cross-selling, i.e. selling more to your current clients. Reps who are great at relationship management, customer service, problem solving, and client retention are not necessarily successful hunters. Farming is equivalent to account management and it requires a service mentality. The cover of “New Sales.

Revenue 101
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27 Top Books for CEOs and Entrepreneurs

Hubspot Sales

It's a book you can pick up any time to learn something for business, investing, or life.”. 4) “ Zingerman’s Guide to Giving Great Service ” by Ari Weinzweig. Review : “This book teaches all there is to know about customer service: The customer is your business. 5) “ Managing Oneself ” by Peter Drucker.

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