Remove Customer Service Remove Gatekeeper Remove Inside Sales Remove Prospecting
article thumbnail

3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

article thumbnail

Building Value during the Price Objection

Mr. Inside Sales

Managers tell reps to stress the quality, the warranty, the features and benefits, but your prospects have heard all that before, haven’t they? Often times, services and products are roughly the same, and prospects will buy from the people they like, know or trust. Want a better way? Get Access Today.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

If the Prospect Only takes Emails, What to Do?

Mr. Inside Sales

I received an email from a reader who said that he sometimes gets the objection from the gatekeeper of, “I am sorry but he/she does not take outside calls, he/she only responds to emails.” Could I have customer service, please?” (And And then just go through them to be put through to your prospect).

article thumbnail

The Proven Process for Developing a Go-to-Market Strategy [+Templates]

Hubspot Sales

While the funnel is centered around the awareness, consideration, and decision stages of the customer’s journey, the circular flywheel focuses on attracting, engaging, and delighting prospects, leads, and customers. In the flywheel model, customers go through three stages: attract, engage, and delight.

article thumbnail

40+ of the World’s Best Sales Training Programs to Get Your Team Into Shape

Sales Hacker Training

The company’s training solutions aim to transform sellers into sales professionals who can orchestrate the desired outcomes for both buyers and vendors. Among other offerings, there are robust training programs for inside sales, field sales, telesales, and sales coaching for managers. Building Customer Equity.

Training 103
article thumbnail

A Guide to Walk Away Negotiations in Sales

LeadFuze

Quitting the second you see a lead is not going to close will be better for your sales than chasing after leads that are never going to work. This way, when theres one good prospect left and it’s time to walk away from other prospects. Need Help Automating Your Sales Prospecting Process?