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FSIoffice: The Road to Operational Success with SugarCRM

SugarCRM

With both portfolios rapidly growing, FSI Office needed to find a CRM to help them manage, engage, and give a little TLC to their customer and prospect base. EVP of FSIoffice The teams at FSI noticed an increase in sales efficiency, mainly due to the reduced number of systems they needed to navigate to organize their activities and tasks.

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CRM Is Dead! Long Live CX!

SugarCRM

Along the way, we have seen the term “CRM” change and grow to include many concepts like sales force automation, customer service automation, marketing automation, and many, many other related software categories. Thirty years ago, CRM software meant tracking contacts and sales deals on your laptop with Act, Goldmine, or Siebel.

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What Does Generative AI Mean for The Future of Marketing?

SugarCRM

Most AI applications, however, revolve around facilitating sales and marketing operations. Companies that flirt with generative AI experience higher customer satisfaction, productivity, and overall growth rates. Elevate Existing Content For marketers, old content is a goldmine.

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SugarCloud: 7 Benefits of Cloud Computing

SugarCRM

When they are longer responsible for maintaining a vast onsite IT infrastructure, IT teams can operate in a more nimble and precise way, leaving the task of managing any hardware to the cloud service provider. As a result, mobile cloud computing: Enhances your customer’s service. Boosts sales. Sales automation.

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