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15 CRM Statistics You Need to Know

Pipeline

This means salespeople need to do their homework before a meeting, such as finding the prospect’s pain points, knowing which features of their products/services are effective in solving their problems, and anticipating any issues that may arise during the negotiations. It’s also a critical tool to retain existing customers.

CRM 52
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CROs: Double Down on Seller Experience to Do More with Less

The Spiff Blog

Your Seller Experience depends on your ability to give your sellers the tools and resources they need to be successful. This can lead to increased sales, better customer service, and improved sales performance. This will allow for a more effective enablement process and a more effective sales motion. About Spiff.

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Growing Revenue: A 3 Step Framework for Acquiring New Business

SBI

Reps who are great at relationship management, customer service, problem solving, and client retention are not necessarily successful hunters. Farming is equivalent to account management and it requires a service mentality. Author, Nancy Nardin is the foremost expert in sales productivity tools. Simplified.”

Revenue 101