Remove Customer Service Remove Loyalty Remove Sales Remove Tourism
article thumbnail

5 Ways To Improve Your Customer Retention Rate

Apptivo

As a matter of fact, it emphasizes the key role employees play to bring in new customers and improve customer loyalty. When we discuss customer relationship management, there are two sides to the coin. It includes customer conversion and customer retention. In short, it decreases the customer churn rate.

article thumbnail

What is a help desk? How is it helpful for the sales field?

Apptivo

How is help desk useful for the sales field? Help desk- the catalyst that eases every sales person’s job! Are you tired of drowning in a sea of customer enquiries and support requests? In a world where customers are the kings and queens, providing exceptional service has become the key to winning their hearts and wallets.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Can Distributors Reduce Price to Attract Customers?

Distribution Pricing Journal

As price lowers, sales go up along the demand curve. If prices rise, sales drop. Can you reduce price to attract new customers? Unfortunately, even though price reductions can be effective in getting new initial purchases from customers, they do not necessarily ensure any level of customer loyalty.

article thumbnail

Role Of CRM In Travel And Tourism Industry

Apptivo

Travel and tourism have been a significant part of everyone’s life since the ancient period. The development in science and technology gave rise to a distinct travel and tourism industry. The travel and tourism industry is a developing industry. For instance, the industrial period saw a distinct shift in travel and tourism.

Tourism 97
article thumbnail

How Digital Transformation Enhances CX in the Tourism Industry

SugarCRM

With the travel industry back open for business, many tourism and booking operators are grappling with the seismic customer shifts during the pandemic and the need to provide a frictionless customer experience that delights across all touchpoints. The tourism industry has always had a strong focus on meeting customer needs.

Tourism 26