Top 10 Customer-Centric Field Service metrics: What matters most?
Apptivo
SEPTEMBER 26, 2023
Reducing travel, idle moments, or unproductive intervals for technicians. The time it takes to remedy an issue is measured by the time it takes from the initial report to the moment the customer obtains the missing item. Streamlining procedures allows employees to do more jobs each day. Think ahead if there are recurring concerns.
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