Remove my-account orders
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Can a New Sales Manager Be a Difference Maker?

Understanding the Sales Force

For the longest time, my local Panera in Westboro Massachusetts was awful. Online orders were never ready at or even close to the time they provided for pickup. Online orders were never ready at or even close to the time they provided for pickup. Online orders were routinely screwed up. Like phone company awful.

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Bernadette McClelland

???????? ???? ? ??? ???? ?? ????? ?????????? In my journey of professional growth, I’ve always aimed to share content that uplifts, inspires and helps you look at topics through a ‘different lens’ (aka thought leadership not thought repeatership), always with an intention to shift and disrupt your thinking.

Pivotal 195
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The Difference Between CyberThieves, Hackers and Most Salespeople

Understanding the Sales Force

The company that provides us with cyber-insurance required that our entire team watch a series of 21 training videos to make us more aware of how hackers operate, how easy it is to be hacked, and what we must do differently in order to protect our data, privacy and accounts.

Insurance 321
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When Do Follow Up Calls Add Value

Understanding the Sales Force

The exact same thing happened with Ring Central except Ring Central tried upselling me and put the charges through without my agreement. My Wistia sales rep called a bunch of times to go over their new pricing plans and explained that one new plan would only double, instead of triple our monthly fees.

Follow-up 156
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Book notes: No Forms. No Spam. No Cold Calls.

Sales 2.0

I’ve been reviewing some key books in sales and marketing to refresh my knowledge of some of the fundamentals to building world-class “revenue engines”. I’m sharing my summaries here. This approach is account-centric rather than contact-centric. By being account-centric it’s possible to remove the need to gate content.

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Sales Leadership At A Crossroad? Then This Is Your Road to Success!

Bernadette McClelland

The reason why I was my buyers #1 choice over bigger businesses was because of my experience in their industry, my perceived value and my offer. Don’t forget to order your copy of “SHIFT and DISRUPT: Stop Selling Widgets. I 'got them' and they knew that.

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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

Two solutions have helped my company, Stirista, achieve a 95 percent customer retention rate and should work for your business: Turn every employee into a customer-facing one. Implement a robust order-tracking system, in addition to a CRM or within your CRM, and train your whole company on it. What to do?