CRM Experts Talk SugarCon13 and More
Score More Sales
APRIL 26, 2013
What is new in CRM in 2013? Not enough employees with CRM seats – companies will selectively give certain individuals seats, such as all sales but no marketing, or inside sales but not outside sales (or vice versa). This leads into another topic – is CRM any easier to use in 2013? What has not changed much?
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