Remove 2020 Remove Customer Service Remove SugarCRM Remove Training
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Where’s the Hub?

SugarCRM

Now, some departments like customer service and support may have a different experience, but what it comes down to is the technology that they engage with whether it be the platform in which they communicate or the service software in which they track customer accounts. appeared first on SugarCRM.

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SugarConnected 2021: Forget Busy Work. Let the Platform Do the Work!

SugarCRM

In 2020, like so many others, we pivoted our annual customer event series, SugarConnected, to a digital format. We delved into all the changes SugarCRM went through in the last 12 months for our team, customers, and product portfolio. . Empowering Customers Through SugarClub. So, how did we manage it?

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SugarCRM’s 2022 Year in Review

SugarCRM

Sugar challenged the hassles of traditional CRMs by unveiling high-definition customer experiences (HD-CX), a step beyond the traditional 360-degree customer view. 2022 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. 2022 is the year we let the platform do the work.