Understanding the Sales Force

SEPTEMBER 5, 2014

Sales Leadership and sales management are the keys to successful sales performance. Without good sales leadership, management, coaching, motivation and accountability, we have salespeople left to their own devices. Starting with the Sales Management Team - Is it a Bad Decision?

Airlines 180

Airlines Sales Leadership Channels Customer Service 180

Apptivo

JUNE 22, 2022

Collecting data and understanding customer behavior is only the beginning. CRM embodies concepts, principles, practices and guidelines that determine how the organization wants to build a good relationship with the customers. Record all customer interactions across all channels. Sales forecasting. Inbound CRM.

CRM 52

CRM Scale Ideal Customer Profile NetSuite 52

Sales Hacker Training

MAY 29, 2020

What’s your customer service horror story? The customer service that was so bad, no discount or Black Friday deal could entice you back. According to a report by American Express , more than half of all Americans have scrapped a planned purchase because of bad service. How to create a crisis management plan.

Customer 89

Customer Social Media Twitter Churn 89