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How Tangelo Created a Digital Disruption by Prioritizing and Responding to Shifting Customer Needs

SugarCRM

The automotive industry is shifting gears. Tangelo Motor Company , a part of City West Country Ltd, which owns automotive organizations Mercedes-Benz South West, Carparison Leasing, and Snap Car Hire, is a disruptive new online car sales platform specializing in used vehicles. This is allowing Tangelo to continue its growth trajectory.

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How Casabaca Toyota Leveraged Digital Transformation to Drive Customer Experience

SugarCRM

Currently, the automotive industry is finding itself at a crossroads where traditional methods of selling and customer experience are rapidly shifting from the physical to digital. CRM is software, but it’s also strategic and cultural (…) It helps us create happy customers that are going to buy from us again.

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How to Create a Structured and Scalable Sales Process

Highspot

Relationships with customers can lead to future case studies or testimonials. Tools like templates, training content, CRM systems, sales enablement platforms , and buyer-focused materials play a role. Sales reps must maintain relationships, ensure satisfaction, and find additional ways to provide value.

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How to Make the Most Out of NPS Survey Results

SugarCRM

Based on the completion of CRM events, your tailor-made surveys can be sent to those customers. Automotive & Transportation: 49. You may also ask if they’ll be okay with you writing their case study. With the help of right SugarCRM Survey Modules , you can implement a proper automated feedback process. Retail: 54.

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B2B Event Lead Generation – Guide

Cience

For example, if your decision-maker is a Head of Production in the automotive industry, you wouldn’t want to talk to an administrative assistant or a marketing manager. Here’s an example of the successful application of our methodology — CIENCE at INBOUND 2018 case study. Templates Case Study.