Smooth Sale

APRIL 15, 2024

Happy and loyal customers become repeat buyers and serve as brand advocates, spreading positive word-of-mouth and driving new business. Here are some tips to prioritize customer satisfaction and retention: Deliver exceptional customer service : Train your employees to provide outstanding customer service at every touchpoint.

Small Business 119

Small Business Small Business Advertising Advertising 119

Hubspot Sales

MAY 9, 2022

Compensation is the most fundamental, powerful incentive for reps to perform. If you want to get the most out of your team, they need to know how they're being compensated — with respect to base salary, commission, and any other financial incentives you might be offering them.

Lead Rank 98

Lead Rank Sales Qualified Lead Lead Scoring Leads 98

Pipeline

OCTOBER 16, 2023

Let’s say you’re the owner of a small contracting company and have a five-person team that needs construction CRM software. Decrease Time-to-Close and Increase Productivity by 50% Free up time for selling and engaging your leads across multiple channels for greater success. CRM cost: $39 per user/month x 5 users = $195 per month.

Maximizer 52

Maximizer CRM ROI How To 52

LeadFuze

OCTOBER 6, 2021

Outbound sales, as defined by the American Marketing Association, is the process by which the sales representatives make outbound sales calls or use other sales channels to contact prospects. . When compared to inbound sales where the potential customer initiates the interaction, outbound sales are more passive.

Outbound 52

Outbound Ideal Customer Profile Strategy Consumer 52

Zoominfo

SEPTEMBER 24, 2019

A recent study showed that roughly 4% of customers that were “wronged” by a company complain, while the other 96% stop buying and tell their peers about the problem ( source ). Here are a few ways to collect customer feedback in a constructive way: Automated satisfaction surveys. Customer service follow up.

Cancellation 171

Cancellation Remedy Lead Rank Lead Scoring 171

Zoominfo

OCTOBER 5, 2021

A recent study showed that roughly 4% of customers that were “wronged” by a company complain, while the other 96% stop buying and tell their peers about the problem ( source ). Or, if a customer cancels online, offer the survey as part of the cancellation process. Offer an additional incentive.

Cancellation 100

Cancellation Remedy Lead Rank Lead Scoring 100