Unintentional Selling - Selling Customers on Defecting
Understanding the Sales Force
OCTOBER 16, 2012
Understanding the Sales Force by Dave Kurlan I've hit on this topic several times before when I ranted about: US Airways. I found a wireless network (that wouldn't be the case in the Turkey airport), got Skype working, called Verizon and was told that my phone will not work in London, Istanbul or Amsterdam. United Airlines.
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