Apptivo

DECEMBER 1, 2021

It includes customer conversion and customer retention. Customer retention, on the other hand, concentrates on preventing existing customers from leaving your business. In short, it decreases the customer churn rate. Customer Retention Rate Calculation.

Retention 98

Retention Churn Customer Loyalty 98

Apptivo

FEBRUARY 13, 2022

The hospitality industry is a broader category and it covers important areas like lodging, food and beverages, lodging, travel, and tourism. The advanced features of Apptivo ensure smooth communication with customers and improve the retention rate. It is not simple to concentrate on every sector individually through manual operations.

Industry 52

Industry CRM Benefit Hotels 52

Apptivo

DECEMBER 10, 2021

By doing so, there is a higher chance of improving customer loyalty and retention rate while reducing the probability of customer churn in your organization. Role Of CRM In Travel And Tourism Industry. Rather, what is important is to ensure that the customers receive proper communication pertaining to their financial management.

CRM 98

CRM Software Software Tourism 98