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Hiring B2B Sales Professionals During and Post COVID-19

Sales and Marketing Management

Extend the invitation to the selected candidates for a video interview. Everything from in-person interviews, conference calls to standard face-to-face meetings have now been shifted onto the online platform. Remote onboarding is more than just sharing a copy of the digital company handbook. Have a solid virtual onboarding plan.

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7 Ways to Level Up Your Support with Customer Service Training Software

Lessonly

With customer service training software. The idea of learning customer service through training software isn’t novel, but the way it’s presented is rapidly evolving. You might be asked to watch customer service training videos or to research topics on customer care. How do CS leaders ensure their support is the best it can be?

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When Selling, Don’t Be an Overtalker

Pipeliner

With many of today’s sales being conducted long-distance—online with video conferencing software (much of the time with the video turned off)—the dynamic is radically changed. They might meet them by chance at a trade show or conference, but the sales themselves happen online. We don’t have handbooks for it, or courses.

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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

The Sketchnote Handbook. Everything she writes here is reinforced in her blog, eBooks and kits, and videos. The Essential Handbook for Prospecting and New Business Development. I attended a leadership conference in the early 2000’s, and Dr. Covey was the keynote speaker. The 7 Habits of Highly Effective People.

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

Resources All White Paper Awards & Recognition Blog Article Brief Case Studies eBook ebooks & Guides Funding & Acquisitions Guide Industry News Infographic Interview Podcasts Report Resources Video Video Reviews Webinars. Video Reviews. Video Reviews. Personalized sales prospecting videos increases engagement.