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5 Ways a Time-Aware CX Platform Can Save You Time [and Money!]

SugarCRM

The constructive use of time can be that crucial edge making your organization stand out from competitors. Fortunately, today’s businesses have a new ally in the quest to maximize their productivity: SugarCRM. These benefits mean concrete dividends for SugarCRM users from a wide range of industries.

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How CRM can unlock the value in AI

SugarCRM

As this technology continues to grow in stature, more and more devices will become data points feeding AI, which has a huge impact on the customer’s experience and the foundation upon which CRM is based. It’s therefore unsurprising that consumer-facing businesses have started introducing AI into their customer service offerings.

CRM 26
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How to Make the Most Out of NPS Survey Results

SugarCRM

But one of the major mistakes most businesses make is that they do not pay much attention to the customer feedback implementation process. With the help of right SugarCRM Survey Modules , you can implement a proper automated feedback process. It’s time to improve customer service. Professional Services: 58.

Survey 30