Janek Performance Group

DECEMBER 27, 2022

As AI continues to evolve , many industries are adopting it to improve their products and services. There are many areas where AI falls short, but customer service is not one of them. AI can be highly beneficial in improving customer service. Companies are seeing an increase in customer service issues.

Trends 62

Trends B2B Hiring Ideal Customer Profile 62

Hubspot Sales

JANUARY 9, 2024

D2D sales is more commonly associated with reps visiting people’s homes. But in the case of B2B sales, reps are more likely to canvas workplaces. Field sales executives, charity fundraisers, and business development reps are roles that often include door-to-door sales.

Face-to-face 98

Face-to-face Up-Sell Research Sales 98

Gong.io

JULY 11, 2022

Vastly different roles, but still both inside sales positions. The same goes for the outside sales world. . An outside sales rep at an insurance agency might travel to meet clients in their homes to discuss their needs, present insurance packages, and sign deals. Note that CSMs are not Customer Service advisors.

Inside Sales 62

Inside Sales Outsourcing Services Hiring Sales Qualified Lead 62