Remove Customer Service Remove Handbook Remove Marketing Remove Training
article thumbnail

Set Yourself Up for Spring: 4 Sales Enablement Training Goals and Best Practices to Work at Next Quarter 

Lessonly

Now is the time to make big moves when it comes to your sales enablement training goals. Enablement is often used as an umbrella term to describe all things onboarding, training, coaching, content management, social selling, and more. Now, it’s time to dream about what your customers and prospects would experience. .

article thumbnail

Training Talks—How to Create a Service Culture: A Chat with Jeff Toister

Lessonly

We found that the best teams examine their training efforts through six key phases: Assess, Plan, Build, Learn, Practice, and Perform. That’s why we decided to create Lessonly’s Better Work Guide to Customer Service Training. Find out exactly what service culture means and how you can build one within your organization.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CROs: Double Down on Seller Experience to Do More with Less

The Spiff Blog

A survey of mid-market companies conducted last month by accounting and advisory firm Marcum LLP and Hofstra University’s Frank G. GTM teams– product marketing, marketing, sales, sales enablement, etc– the teams critical for positioning and selling your products often operate in silos like a giant game of telephone.

article thumbnail

Growing Revenue: A 3 Step Framework for Acquiring New Business

SBI

Reps who are great at relationship management, customer service, problem solving, and client retention are not necessarily successful hunters. Farming is equivalent to account management and it requires a service mentality. Mike offers suggestions on many weapons including social media, email, digital marketing, and content.

Revenue 101