Babette Ten Haken

AUGUST 23, 2018

When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. After all, they are hired, and compensated, to go out there and hunt prospective clients. Customer retention matters when it is time to renew that contract. Close deals. End of story.

Retention 154

Retention Customer Revelation Loyalty 154

Babette Ten Haken

DECEMBER 3, 2018

When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. After all, the prospect of turning new business into repeat business means we bring value to their business tables.

Ideal Customer Profile 85

Ideal Customer Profile SME Hiring Customer Service 85

Babette Ten Haken

AUGUST 20, 2018

Yet, the further down the sales cycle we go, these are the stories our prospective clients truly want to hear. Then, when our service teams visit with customers, these stories are so easy to tell. Except these teams do not even realize (or have been told) that they actually can engage the customer in storytelling.

Retention 51

Retention Customer SME Industry 51

Babette Ten Haken

DECEMBER 6, 2018

Have you ever found yourself in a situation where prospective or current clients asked you: “So just how did you do that?” One Millimeter Mindset speaking and storytelling programs are dedicated to: Leveraging Collaborative Business Models and Profitable Workforces to Retain Customers. How did you respond? is available on Amazon.com.

Ideal Customer Profile 73

Ideal Customer Profile Outsourcing Services SME Hiring 73

Sales Hacker

OCTOBER 7, 2021

Every industry needs sales so the education you receive working in this role can be immense. B2B is H2H – human to human – and most women can leverage these powerful skills to create lasting connections with prospects, personalize value, and create customers for life. Your sales career project has ups and downs.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

Babette Ten Haken

APRIL 15, 2019

When your story is all about customer skepticism, then prospective customers do not do business with you. Because, for starters, they compare stories with your former customers. If you want to change your story, and your customers’ experiences, contact me. Because your former customers are talking about you.

Ideal Customer Profile 22

Ideal Customer Profile Customer SME Retention 22

Sales Hacker

AUGUST 15, 2018

Innovative leaders even know how to find the most affordable services without compromising on quality and customer service. Customer service. More than 150,000 companies choose Nextiva’s business phone service for a reason. And it’s no longer sufficient to have desk phones that only make phone calls.

System 43

System Tools Ideal Customer Profile Small Business 43