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Better Together: IoT and CRM for the Manufacturing Industry

SugarCRM

IoT and CRM: Better Together IoT is the connection of devices via the internet, while CRM is the collection of customer data through data mining with the purpose of providing useful insight into customer behavior for marketing and sales purposes. Want to learn more about the unique partnership between SugarCRM and Amazon?

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How to Find the Best CRM for Business Success

SugarCRM

You don’t have to spend a lot of money marketing your business, but you need to deliver excellent customer service and customer experience. That’s why customer relationship management (CRM) software is essential for success. CRM software is an essential tool for anyone involved in sales or marketing.

CRM 29
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A Tale of 3 CRMs: What is CRM and What Does it Do?

SugarCRM

A Customer Relationship Management System, or CRM, provides a single repository for information about customers and potential customers. The data within this system is shared information for sales, customer service, and decision-makers. Operational CRMs. Collaborative CRMs.

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Understanding and Improving Customer Experience

SugarCRM

At Sugar, we define customer experience as: A lifetime commitment to our customers to provide value and support that gives them an effortless experience. Today, 43% of the customers are willing to pay more for a product or service if they also receive better customer service. Sugar Sell.