Retention Revelation Training Workshop 
Babette Ten Haken
AUGUST 23, 2018
Do you have a customer retention scorecard? I offer the following three ways to improve the health of your customer retention scorecard. When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. Customer retention matters when it is time to renew that contract.
Babette Ten Haken
SEPTEMBER 12, 2018
Those accomplishments, honors, certifications, academic degrees in which we revel. Did you know that my keynotes and workshops are tailor-made for the professional peacocks in your life? Are we a bit too devoted to and obsessed by our professional labels? The awards we collect. The Top List of This or That we are on.
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