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Midsize Business Optimistic

Score More Sales

So says the study done by The Hartford, in September of this year, called the 2014 Midsize Business Monitor. You can see more about the study here. Lori speaks, writes, trains, and consults with inside sales teams in mid-sized companies. Expand geo footprint (61%). participated. 53% use Internet (VoIP) phone services.

Hiring 198
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Customer Service Training: How Teams Assess their Efforts

Lessonly

Over and over again, we found that the best teams examine their training efforts through six key phases: Assess, Plan, Build, Learn, Practice, and Perform. So, how do high-performing customer service teams listen to their people, identify successes and challenges, and accurately assess their team’s training needs?

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The Sales Association: Cold Calling Lives

The Sales Association

There is so much training and support for people who conduct sales face to face, but what about the phone? Case Study We do phone sales training with a Fortune 50 wireless telecom client that has a large SMB field sales team in the Midwest. Steve Richard is head of training at Vorsight ( [link] ). at 9:36 AM.

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Frictionless Selling: Where Modern Selling Meets Modern Buying

Showpad

To make the B2B buying process easier, go-to-market teams today need the tools and technologies to make the buying process easier. It’s getting your entire go-to-market team trained and prepared with the right knowledge and skills. One example is with the adoption of conversation intelligence tools. But that’s not all.

Meeting 59