SugarCRM

JANUARY 25, 2024

As we begin to look towards the exciting horizon of 2024, our third annual Customer Breakthrough Awards give us the opportunity to reflect on the amazing things our customers—and partners—are accomplishing as part of the Sugar ecosystem. A company is only as strong as its customers, and this year was a record-breaking one!

SugarCRM 29

SugarCRM Customer Transportation Real Estate 29

SugarCRM

NOVEMBER 28, 2023

As we analyze the CRM trends predictions for 2024 , it’s clear that several factors set this year apart from previous ones. The new 2024 State of CRM Report from SugarCRM is all about that—offering a path forward. Read on to see some of our key findings from 800+ sales, marketing, service, and IT leaders around the world.

Trends 26

Trends CRM Software Software 26

Hubspot Sales

NOVEMBER 22, 2023

As part of our 2024 State of Sales Series , our Sr. In that survey, most sales professionals rated CRMs as effective tools, while 78% also noted that they enhance sales and marketing alignment. CRMs have always solved that problem for customer-facing teams with hundreds of contacts and data points to track.

Data 100

Data Tools Closing Hubspot 100

SugarCRM

MAY 14, 2024

You might think that marketing and sales alignment only applies to lead generation. You might think that passing nurtured leads from the marketing department to the sales department is the only time these two groups interact. You must align your marketing and sales departments to be a viable competitor in your industry.

Top of Funnel 26

Top of Funnel Marketing SugarCRM Buyer Persona 26

SugarCRM

OCTOBER 26, 2023

It can help you save time, boost sales , and cultivate extraordinary relationships with customers and prospects by offering you critical insights into their journey from prospect to buyer to returning customer. Lead Management Lead management is the central point of generating more sales.

CRM 29

CRM Lead Rank Lead Scoring Sales Forecasts 29

SugarCRM

OCTOBER 10, 2023

These systems operated in silos, often leading to fragmented data and inefficient communication between departments. Imagine a scenario where customer information was stored in disparate databases, making it arduous for sales, marketing, and customer service teams to collaborate effectively.

Software 26

Software Software CRM Ideal Customer Profile 26