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Customer Success

Engage Selling

Here’s the big fact: 98% of all dissatisfied customers were not dissatisfied because of a quality problem with the product or service purchased. Note that I said the customers “perception of how they were treated” – not how they were treated. Remember, to the customer you are your company.

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Customer Success

Engage Selling

Here’s the big fact: 98% of all dissatisfied customers were not dissatisfied because of a quality problem with the product or service purchased. Note that I said the customers “perception of how they were treated” – not how they were treated. Remember, to the customer you are your company.

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Insights on Outbound Conference in Atlanta

Pointclear

Here is what I learned: Jeb Blount – Jeb is the bestselling author of eight books, including " Fanatical Prospecting " , and among the world’s most respected thought leaders on sales, leadership, and customer experience. I travel a ton, and the Southwest Airlines 737 feels like my personal Sales Force One.” Simplified. ” Simplified. ”

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Do Your Holiday Parties Project What You Preach?

Smooth Sale

Long ago, airlines went out of their way to ensure passenger comfort. Advertising for one airline did preach that it was the best way to fly. I began to apply the lesson to every undertaking both professional and social, including attending and hosting parties. Not the Only Way to Fly.

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14 Pro Tips for Running a Successful Business

Hubspot Sales

Advertise in some way, shape, or form. Pricing : If your prices are too high and you limit your customer base. You need concrete data on your ideal customers, the existing competition, expected growth and demand, market trends, and more. Where are your customers? Anyone can start a business. Fill out a few forms.

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4 Marketing Digital Transformation Trends for 2023

SMEI

Digital transformation in marketing refers to the integration of digital technology into marketing processes and strategies to improve customer engagement and reach, gather and analyze customer data, and streamline marketing workflows. .

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The Bait and Switch

A Sales Guy

The bait and switch is when a company advertises a particular product at a particular price, then when the customer shows up to buy, they don’t have the product at that price. By charging the same price and not doing a better job at informing customers of the type of experience they are going to get is bullshit.

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