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The Complete Guide to SaaS Sales

Nutshell

Software-as-a-service (SaaS) refers to any cloud software product that a company hosts and makes available to customers over the Internet, rather than offering it as a download onto their computers or mobile devices. By the end, you should have a clear roadmap for reaching your or your company’s sales goals. What Is SaaS Sales?

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Stop Doing Stupid Sh*t: 18 Outdated Sales Tactics to Abandon in 2018

Hubspot Sales

Back in the 1990s, inside sales was a stepping stone, not a career. Junior reps started in inside sales, and as you moved up through the ranks you were given your own outside territory and sent out on face-to-face sales calls. Inside sales is simply more efficient and scalable. Moving too quickly.

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PODCAST 10: Using Data to Align Marketing, Sales, and Customer Success

Sales Hacker

Sailthru is a marketing software company that is focused on two verticals. Those customers tend to have higher churn rates. Much to the chagrin of the sales team, I now have an alert coming from Salesforce if anyone tries to move a deal into pipe that’s below this size. Composition of field sales versus inside sales.

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The Ultimate Guide to Sales Metrics: What to Track, How to Track It, & Why

Hubspot Sales

On the other hand if a customer is unhappy, they will churn quickly, and the business will likely lose money on the investment that they made to acquire that customer.". Rather than solely focusing on acquiring the customer (the "first sale"), Skok explains you must also focus on keeping them (the "second sale"). SaaS Metrics.

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Sales Turnover: Why Doing Less Costs More [+ Calculator]

The Spiff Blog

Employee churn is costing your sales organization— big time. In B2B sales, the average turnover rate is a whopping 35% ( source ). Ways sales rep turnover is financially draining your organization. How to actually determine the cost of sales turnover. Why is turnover in sales so prevalent? Why so high?

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18 essential sales KPIs: What to measure and how to track everything

Close.io

Retention and churn rates. Sales rep productivity and leaderboard. Choosing the most important KPIs for different sales roles. Best KPIs for sales directors and executives. Best KPIs for sales managers. Best KPIs for sales reps. B2B sales KPIs. SaaS and other software sales KPIs.

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Sales Leads – How to Tame a Unicorn

Cience

And a happy client should be the ultimate goal of any company — because of churn risk, bad reputation, and a whole list of unthinkable outcomes… Controlling lead quality at the beginning of the sales process can help avoid problems with churn and bad reviews on public sites like Clutch in the post-purchase phase.