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Responding to the Digital Sales Shift

Sales and Marketing Management

Scott McCartney, who covers air travel for The Wall Street Journal, worked with three airline industry analysts to determine the long-term impact of COVID-19 on business travel. Is it necessary to train sales reps on new skills? Your reps won’t use the tech tools they have if they aren’t properly trained on them.

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Book Review: The Gamification Revolution

SBI Growth

This client, Hi Leva of Clear Channel, has a good eye so I paid attention. Commercial negotiation- think sales training. For example, I am Executive Platinum on American Airlines (level) and have 512,000 miles (points). For example, use a call plan before a sales call, earn 10 points. The book could be cut in half.

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Responding to the Dig?tal Sales Shift

Sales and Marketing Management

Scott McCartney, who covers air travel for The Wall Street Journal, worked with three airline industry analysts to determine the long-term impact of COVID-19 on business travel. Is it necessary to train sales reps on new skills? Your reps won’t use the tech tools they have if they aren’t properly trained on them.

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What Air Crash Investigations Didn't Tell You About QF32 (Airbus A380)

Tony Hughes

This is an unlikely but true story about iconic brands being protected by an amazing airline captain , the power of social media, and how to create customer-centric culture. Richard de Crespigny is an example of what Jim Collins calls ‘Level 5 Leadership’. There is much to learn from the culture he imbues on any flight he commands.

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14 Pro Tips for Running a Successful Business

Hubspot Sales

For example, in the United States roughly 9% of businesses both new and old close each year. There's a reason why airlines instruct us to place our own oxygen mask on before helping others: if we don't take care of ourselves, we can't take care of someone else. Fill out a few forms. Get the necessary permits or licenses.

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Manage Customer Satisfaction with a Crisis Management Plan

Sales Hacker Training

Here are some examples of different customer satisfaction crises you may encounter: An employee going AWOL on social media, causing a public relations nightmare. Break everything down with headings, tables of contents, diagrams, and examples. STEP 3: Train your employees to handle a crisis. Make it easy to digest. Stay visual.