Sales and Marketing Management

DECEMBER 14, 2020

Scott McCartney, who covers air travel for The Wall Street Journal, worked with three airline industry analysts to determine the long-term impact of COVID-19 on business travel. Is it necessary to train sales reps on new skills? Your reps won’t use the tech tools they have if they aren’t properly trained on them.

Outsourcing Services 279

Outsourcing Services Face-to-face Travel Lead Rank 279

Pipeliner

APRIL 10, 2023

For example, in America, some claim that our constitution is outmoded and should be done away with and a new one drafted. Today, because of the sheer number of aircraft and many other reasons, there are countless regulations on the airline industry. How many weeks would it take to go from New York to Europe by train and ship?

Airlines 52

Airlines Travel Intent Industry 52

Anthony Cole Training

NOVEMBER 20, 2012

Do the airlines and the FAA seriously expect us to believe that our devices will interfere with navigation when there's no WiFi on the plane, but when there is WiFi on the plane, then the devices won't interfere? After all, these lies continue to work for them, as much as the airlines' lies get us to power down our devices.

Airlines 137

Airlines Prospecting Decision Maker Vendor 137

Customer Centric Selling

MARCH 15, 2013

Sales Training Article: Selling in the Post-Internet Age By Geoffrey James, INC. The airline industry, for example, has become almost entirely driven by price, with consumers and business people alike able to choose the lowest cost flight on a variety of websites, without using a travel agent. In some markets, this has happened.

Airlines 68

Airlines Training Travel Vendor 68

Understanding the Sales Force

DECEMBER 11, 2012

I present my Top Articles on Coaching Salespeople: Why Accidental Sales Training Works More Effectively. Do Prospects Lie to Your Salespeople Like the Airlines Do? 10 Sales Coaching Examples. Sales Process - Top 10 Reasons Why Sales are Lost. Tighter Sales Metrics at New Year Leads to Improved Success.

Sales Coaching 120

Sales Coaching Coaching Airlines Cold Calling 120

Carew International

APRIL 26, 2018

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. This example not only speaks to the importance of listening, but to the reality that people don’t listen very well. Think about that for a moment.

Airlines 41

Airlines Engineering Call-back Benefit 41

Sales and Marketing Management

DECEMBER 14, 2020

Scott McCartney, who covers air travel for The Wall Street Journal, worked with three airline industry analysts to determine the long-term impact of COVID-19 on business travel. Is it necessary to train sales reps on new skills? Your reps won’t use the tech tools they have if they aren’t properly trained on them.

Demand Generation Targets 120

Demand Generation Targets Outsourcing Services Face-to-face Travel 120

Carew International

APRIL 26, 2018

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. This example not only speaks to the importance of effective listening, but to the reality that people don’t listen very well. Think about that for a moment.

Airlines 40

Airlines Engineering Call-back Benefit 40

Tony Hughes

FEBRUARY 28, 2018

This is an unlikely but true story about iconic brands being protected by an amazing airline captain , the power of social media, and how to create customer-centric culture. Richard de Crespigny is an example of what Jim Collins calls ‘Level 5 Leadership’. There is much to learn from the culture he imbues on any flight he commands.

Airlines 54

Airlines Engineering Transportation Call-back 54

Pointclear

APRIL 19, 2017

As a sales acceleration specialist he helps sales organizations reach peak performance fast by optimizing talent, leveraging training to cultivate a high-performance sales culture, developing leadership and coaching skills, and applying more effective organizational design. An example: “Six steps to a perfect test drive.”).

Conference 124

Conference Outbound Social Media PointClear 124

Highspot

JULY 29, 2022

For example, Dr. Dover, down at the University of Texas, Dallas, wrote one of the first papers on enablement. ” instead of trying to get smiley faces and saying, “Look, people love our training.” I have a weird obsession with hotel and airline points. Then be able to demonstrate that you solved it.

Pivotal 52

Pivotal Airlines Travel Hotels 52

John Barrows

OCTOBER 14, 2019

When you are getting ready to call the airline for example and get the automated bot on the phone. And as you can train yourself to listen for certain things, you can train yourself to look at body language and listen to speech patterns. How annoying is that? If the FAQs on a website don’t help you but there’s no support.

Scale 77

Scale Airlines Social Media Sales 77

Score More Sales

JUNE 5, 2013

From 2007 until 2011 Porter was VP of Marketing at Virgin America – which has to be anyone’s favorite airline if you’ve flown on a Virgin flight. The new book is a must read for anyone who values business building or who needs to grow business because of the examples and stories which prove out Porter’s ideas.

Networking 219

Networking Top of Funnel Lead Rank Lead Scoring 219

Hubspot Sales

FEBRUARY 8, 2018

What are examples of great email subject lines? Not to beat a dead horse, but personalization is key -- so rather than copying and pasting these examples, use them as inspiration. Professional Training and Coaching: 36%. What is the average email open rate for professional training and coaching companies? Media: 32%.

Industry 138

Industry Real Estate Outsourcing Services Biotechnology 138

Highspot

JULY 12, 2019

Take the example I shared above about my colleague who worked at the local coffee shop. Originally developed for airline pilots, these headphones can do wonders when it comes to blocking out noise. Do whatever you need to allow you to get in the zone. Go green!?. Wear noise-canceling headphones. Orfield Laboratories Inc.

Airlines 73

Airlines Energy Study Cancellation 73

Cincom Smart Selling

FEBRUARY 2, 2017

Configuration errors can be much more costly than the examples cited above. Imagine installing a defective assembly in an airliner. Reduced training time for sales – How long does it take for your company to bring a new sales rep online and make them self-sufficient? How long does product training take for your product lines?

ROI 48

ROI Travel Airlines Software 48

The Ultimate Sales Executive Resource

FEBRUARY 18, 2013

On February 6, 2013 Sales training industry experts Brian Lambert, Geoffrey James, John Roy and Scott Hudson discussed “The good, bad & ugly of Challenger Sales Model”. Every year, billions of dollars are spent for sales training. A big portion of these training efforts does not show adequate returns. Why should you care?

Airlines 56

Airlines Solutions Selling System Sales Methodology 56

Pipeliner

MAY 26, 2018

In the buying cycle, just as it must in the car sales example, respect plays a significant role. Airlines come to mind. This is what is exhibited when, for example, a lady comes to the table, and everyone stands up. In another example, many cultures exhibit real respect for their elders.

Networking 55

Networking Decision Maker Buying Cycle Tourism 55

Hubspot Sales

MARCH 15, 2019

For example, in the United States roughly 9% of businesses both new and old close each year. There's a reason why airlines instruct us to place our own oxygen mask on before helping others: if we don't take care of ourselves, we can't take care of someone else. Fill out a few forms. Get the necessary permits or licenses.

Outsourcing Services 144

Outsourcing Services Scale Lead Rank Lead Scoring 144

Sales Hacker

JUNE 16, 2020

His expertise stems from over 20 years of consulting, coaching, speaking training, and writing. His expertise stems from over 20 years of consulting, coaching, speaking and training. Decision making, risk management, disaster planning and management and strategic planning for about 20 years now, doing consulting, coaching and training.

Government 99

Government Call-back Real Estate Face-to-face 99

Sales Training Advice

MARCH 8, 2013

My earlier example clearly had the culture he calls teamwork and shared responsibility. Quint writes about 4 key points needed to build a culture of excellence as exemplified by Southwest Airlines. My second company example did not tolerate mistakes. Those that are built on: 1. Teamwork and shared responsibility.

Airlines 46

Airlines Promotion Energy Up-Sell 46

Lessonly

DECEMBER 18, 2019

What makes training videos so good, and what can you apply when creating your own? This post is the second in a series on using videos in training. The first post explored six reasons why you should consider adding videos to your training strategy. . To help you find nuggets of inspiration for your next training video.

Examples 30

Examples Video Training Airlines 30

Sales Training Advice

OCTOBER 5, 2012

For some this is a major role, for example going out and meeting with potential customers. For others it may be a minor role, such as for example ensuring the customer is satisfied, or contributing to the company newsletter that is sent to customers and prospects. Examples include more people: • Being more active in attending events.

Hiring 42

Hiring Referrals Strategy Airlines 42

Sales and Marketing Management

JUNE 22, 2020

They say the move is necessary to protect themselves against possible losses when people who have bought airline tickets, vacation packages and other goods and services seek refunds.). For example, if your clients pay an annual fee for your service, you may consider offering monthly payments instead. Add value instead of cutting costs.

Margin 194

Margin Discount Incentives Incentive 194

Insight Demand

JULY 19, 2014

Michael uses storytelling in his sales training, and he uses this story to demonstrate why it works. As this was over Gatwick’s main frequency, I wonder today what the 30-plus airline pilots waiting to land or take-off must have been thinking? I laughed so hard I had to read the story to my husband Tim. He laughed just as hard.

Face-to-face 31

Face-to-face Call-back Airlines Licensing 31

Product Management University

FEBRUARY 1, 2017

Consider these contrasting examples. Example 1: Customers need a single data repository so they can better analyze critical business metrics and make better business decisions. . Example 2: Regulations now require health plans to cover anyone, regardless of pre-existing conditions. ” question.

Marketing 40

Marketing Airlines Proposal Engineering 40

Sales Hacker

AUGUST 18, 2020

One, we’ve got first party relationships with a number of enterprises like Marriott, United, American Airlines. Saw myself entering into the buy side, so was on the marketing side working for Southwest Airlines Vacations at the time. Was there training that you sought? So what do we do, right?

Lead Rank 106

Lead Rank Scale How To Travel 106

Jonathan Farrington

MARCH 6, 2012

Take for example some of the fast food establishments who actively promote ‘0800’ care lines, or the soft drinks cans with care line numbers on the packaging and the cleaning product companies with care lines. The Value of Service & Those “Moments of Truth” Published by Jonathan Farrington at 12:39 pm under General.

Airlines 36

Airlines Customer Service Promotion Loyalty 36

Jonathan Farrington

JULY 12, 2013

Take for example some of the fast food establishments who actively promote ‘0800’ care lines, or the soft drinks cans with care line numbers on the packaging and the cleaning product companies with care lines. Looking around, it’s easy to see how many companies have developed customer service strategies using the telephone.

Customer Service 36

Customer Service Oracle Customer Airlines 36

Jonathan Farrington

SEPTEMBER 11, 2012

It is very similar in many other professions where women have had to work hard to establish not only their rights but also their credibility: For example, when I was growing up doctors were men; airline pilots were men; train drivers, lorry drivers, and soldiers were all men.

Airlines 43

Airlines Guarantee Course Up-Sell 43

Jonathan Farrington

AUGUST 25, 2013

It is very similar in many other professions where women have had to work hard to establish not only their rights but also their credibility: For example, when I was growing up doctors were men; airline pilots were men; train drivers, lorry drivers, and soldiers were all men.

Airlines 46

Airlines Guarantee Sales Talent Course 46

Sales Hacker Training

MAY 29, 2020

Here are some examples of different customer satisfaction crises you may encounter: An employee going AWOL on social media, causing a public relations nightmare. Break everything down with headings, tables of contents, diagrams, and examples. STEP 3: Train your employees to handle a crisis. Make it easy to digest. Stay visual.

Customer 89

Customer Social Media Twitter Churn 89

Sales Hacker

JUNE 12, 2018

1) Training SDRs as if they were Account Executives. Mistake #1: Training SDRs as If They Were Account Executives. Maybe an extreme example, but the curse of knowledge is real, watch this: Mistake #2: Hiring Junior SDRs and Giving Them Full Freedom. This blog is an example. 3) Not doing it yourself first. ” I wish.

Scale 74

Scale Hiring Ideal Customer Profile How To 74