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How to Find the Best-Suited Call Monitoring Software for Your Business

Nutshell

Front-line service departments like sales and support thrive when they receive a substantial number of calls daily. But do sales representatives really know how to pitch their products and services to potential clients? Where is your team succeeding, and what do you need to adjust in the sales process?

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Metrics: Why Most Companies Get it Wrong

Mr. Inside Sales

If you’re in inside sales management, then you know all about metrics. In fact, whenever I consult with new clients the owners and managers automatically begin showing me their call monitoring reports. This is what’s most important and it’s exactly what most managers don’t focus on…. They won’t improve.

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Fear And Loathing: The Sales And Marketing Technology Stacks

Partners in Excellence

But then we layer endless tools on top of the CRM system or as a complement to them: I’ll just provide a short list: Marketing automation and content management. Lead gen, demand gen, lead management. Dialers, call management, call recording, call monitoring, reporting. Email and messaging.

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PODCAST 178: Why SDRs Should Report to Marketing with Amy Frampton

Sales Hacker

See how Outreach runs account-based plays, manages reps, and so much more using their very own sales engagement platform. Everything is backed up by data pulled from Outreach processes and customer base. Aircall can help turbocharge your sales reps productivity, and set a new standard for sales, productivity, and performance.

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