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From the Switchboard to Social Media: A Brief History of Customer Service

Sales and Marketing Management

From a business standpoint, it’s imperative to provide customer service across a multiplicity of channels, too. Being able to contact a commercial enterprise for free was therefore a pretty big deal.). Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon.

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21 Salespeople Reveal the Worst Sales Advice They Ever Got

Hubspot Sales

If you're in a company where they won't promote you, it is probably because of you -- you are not doing something required of you that will result in a promotion. Smart companies always want to keep good people. If they aren't promoting you, then the next company won't promote you either. Why is this bad advice?

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The Future of AI for Sales (And How to Prepare for It)

Sales Hacker

Salespeople, especially on the enterprise level, need to understand their company, their product, their market, and their buyer exceptionally well. Platforms like Outreach and SalesLoft enable companies to experiment with different channels and cadences of communication to discover the most productive methods for different markets.

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Need to Fill Your Pipeline? It’s Time to Reconsider Your Partner Ecosystem

Sales Hacker

Smart companies, and sales professionals, are leveraging their integration ecosystems to create more sales deals and attract higher valuations. RELATED: Moving to Enterprise Sales (Part 2): 5 Go-to-Market Prerequisites You Need to Succeed. Every vertical in SaaS looks just as large and exciting as this one.