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I Don’t Want Your Stinkin’ CRM System

Partners in Excellence

I allow myself to get sucked into discussions about CRM systems. Basically the arguments are sales people versus management. CRM has been around for decades, one would think these discussions are a thing of the past. We know managers often do terribly dumb and mindless things. I’m so stupid.

System 92
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“I Need A Report”

Partners in Excellence

“I need a report… ” is a phrase universally eliciting groans from every sales person—at least the good sales people. Bad sales people revel in these requests, because it means they get a momentary respite from prospecting, meeting with customers, moving deals forward, figuring out how to hit their goals.

Report 48
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The CEO Tour: What I Learned Walking in our Customers Shoes

OnePageCRM

Being able to form a complete understanding of our customers’ requirements in the context in which they use our CRM was priceless. I found that sales managers are the most positive people in the world. This trip was a revelation. One Sales Manager said to me, “ You’ve no idea how much your CRM makes for us! ”

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The CEO Tour: What I learned Walking in our Customers Shoes

OnePageCRM

Being able to form a complete understanding of our customers’ requirements in the context in which they use our CRM was priceless. I found that sales managers are the most positive people in the world. This trip was a revelation. One Sales Manager said to me, “ You’ve no idea how much your CRM makes for us! ”

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Freeing Up “Time To Sell” Is BS!

Partners in Excellence

He went on discuss the selling distractions, arguing, “why would a sales person choose to spend their time on admin processes and things like updating CRM?” ” He goes on to take the customer focused argument, saying, the problem isn’t with the sales people, it’s the customer.

Up-Sell 52
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State of the Industry: How the Sales Enablement Market Has Evolved

Allego

The company’s founders, Yuchun Lee and Mark Magnacca, soon realized, however, that sales organizations need more. In addition to sales coaching , they need onboarding, learning, and sales content. They need a comprehensive sales enablement platform. That space is what we call sales enablement.