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2018 in Review – Happy Employees, eLearning Awards, and a New View for Sales Training

The Brooks Group

We received two Bronze Awards in the 12th Annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service recognizes the achievements of contact center, customer service, business development, and sales professionals worldwide. Best Employers in North Carolina.

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On the Road to Nowhere -- Failure to Define, Support and Drive.

The Sales Hunter

John is author of The Wall Street Journal bestseller Rainmaking Conversations: Influence, Persuade and Sell in Any Situation. Download this Free Sales Training Success Kit for other ways to ensure your next Sales Kickoff is an effective and long lasting success. Download Now! customer service. cold calling.

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How to Build Relationships With Mobile-First Customers

SugarCRM

Editor’s note: the following is a guest blog post in collaboration with Tracy Blanchard, an experienced freelance writer and business blogger, who focuses on providing advice for small businesses, customer service teams, and sales departments. Why should businesses be marketing to mobile-first customers? Apps are the No.1,

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2017 in Review – Birthdays, Gong Ringing, and the Future of Sales Training

The Brooks Group

We received two Bronze Awards in the 11th Annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service recognizes the achievements of contact center, customer service, business development, and sales professionals worldwide. Cheers to a successful 2018!

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Adopting artificial intelligence in your sales process

PandaDoc

Online B2B platforms employing sales enablement software can score leads not just based on interaction metrics like page views or downloads. A call center focusing on providing top-notch customer service recognized the potential of AI-driven voice analytics to enhance their operations.

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The Ultimate List of Marketing Podcasts

Zoominfo

Internet Marketing Podcast is the UK’s most popular internet marketing podcast downloaded by more than a half a million people. It focuses on content marketing, brand journalism, public relations, the media, and advertising. Search Engine Nerds is a bi-weekly show put on by Search Engine Journal. Listen here. Listen here.

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How to Start a Business: A Complete Guide for Startup Entrepreneurs

Hubspot Sales

Safety, regulatory issues, customer service and repair advice are the operational tasks they will be responsible for. Additionally, customer service clerks will be hired to perform the most basic tasks: customer service and custodial. Learn more about customer service here. Public relations.