Customer Service Follow-up Gatekeeper Proposal 
Sell Integrity
DECEMBER 8, 2020
That piece had a warning for salespeople and customer service teams everywhere: Your jobs have changed – your customers too – and it’s time to understand selling in a new world. In fact, see if you can learn the prospect’s preferred communication style or method – maybe you can find that out from a gatekeeper or assistant.
LeveragePoint
SEPTEMBER 21, 2018
Is an individual stakeholder a decision-maker, a key recommender, a champion, an organizer, an evaluator, an influencer, a user or a gatekeeper? However, for different solutions delivering different customer benefits, the relationships between functional roles and buying roles vary. What is a stakeholder’s role in the buying process?
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Hubspot Sales
AUGUST 21, 2023
These people make up what is called the "buying center." Instead, I propose using the flywheel methodology , which takes a more holistic approach that puts your customer at the center and turns your leads from prospects to customers to active promoters. First up is the attract phase.
Sales Hacker
MAY 10, 2018
If that conversation doesn’t quickly deliver tremendous value, there won’t be a follow-up meeting, a demo or a proposal. Getting a prospect on the phone to have a conversation about your products and services is hard enough. You provide a sales conversation roadmap that follows these 5 steps. State their goals.
Sales Hacker Training
SEPTEMBER 5, 2018
Let loose a band of inexperienced, untrained, and desperate salespeople on the sales floor and you open up the floodgates of failure. Their BTS Sales Practice solution trains professionals in skills such as negotiation, account strategy development, value communication, and customer empathy. Dealing with gatekeepers.
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