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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. That’s clear from the amount of time and money businesses spend to acquire new clients. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? You know how hard it is to get new customers.

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Customers From Hell – Top 4 Tips for Handling

Klozers

Customers From Hell can cost your business dearly if they choose to use the internet and Social Media to promote their stories of discontent. Whilst it may be impossible to completely eliminate Customers From Hell, it certainly makes sense to do as much as we possibly can, to reduce the numbers. . 4) Track Service Data.

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How to Communicate Effectively with Customers: Best Practices

Cincom Smart Selling

Businesses that wish to succeed in the modern economy understand the importance of superior customer communication. Successful interaction with customers can drive business growth, improve customer satisfaction, and strengthen brand loyalty. By making communication a priority, companies see growth across all metrics.

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Forget B2B vs. B2C – Long Live B2P Sales & Marketing

Zoominfo

Now is the time to expand upon the confines of B2B and B2C, and start thinking in terms that better reflect the customer-centric world we live in. These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Does it tell any story at all?

B2C 182
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Forget B2B vs. B2C: Long Live B2P Sales & Marketing

Zoominfo

Now is the time to expand upon the confines of B2B and B2C, and start thinking in terms that better reflect the customer-centric world we live in. These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Does it tell any story at all?

B2C 100
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Overloaded And Overwhelmed

Partners in Excellence

All of us, customers, sales people, marketing, customer service—everyone, daily face a number of converging forces which adversely impact our own and our organizations’ performances. But fast forward to today, organizations, our customers and ours, are running very lean.