Harnessing the Power of Generative AI in CRM
SugarCRM
OCTOBER 24, 2023
However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. According to this Gartner study , almost 80% of CRM buyers today search for AI capabilities when deciding. Generative CRM: What Is It?
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