Remove Customer Service Remove Opportunity Remove Study Remove Telecommunications
article thumbnail

65+ Statistics About Artificial Intelligence

Zoominfo

61% of business executives with an innovation strategy say they are using AI to identify opportunities in data that would otherwise be missed ( source ). 72% of businesses in the technology, media, and telecommunications industry expect AI to have a significant impact on product offerings in the next five years ( source ). AI in Sales.

B2B 247
article thumbnail

What We’ve Learned Supporting Telecom Sales Teams

Janek Performance Group

In the 1990s, I started my sales career selling telecom for one of the largest privately held telecommunications companies in North America. For telecom sales reps, this can be an obstacle or an opportunity. They likely share a few common attributes such as poor customer service, high fees, and price hikes.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

65+ Mind-Blowing Artificial Intelligence Statistics

Zoominfo

61% of business executives with an innovation strategy say they are using AI to identify opportunities in data that would otherwise be missed ( source ). 72% of businesses in the technology, media, and telecommunications industry expect AI to have a significant impact on product offerings in the next five years ( source ). AI in Sales.

B2B 150
article thumbnail

65+ Statistics About Artificial Intelligence

Zoominfo

61% of business executives with an innovation strategy say they are using AI to identify opportunities in data that would otherwise be missed ( source ). AI Trends by Sector 72% of businesses in the technology, media, and telecommunications industry expect AI to have a significant impact on product offerings in the next five years ( source ).

B2B 100
article thumbnail

How to Make the Most Out of NPS Survey Results

SugarCRM

If your score is below 0, the majority of your customers are your critics. It’s time to improve customer service. Professional Services: 58. Financial Services: 46. Consumer Services: 42. IT Services: 33. Telecommunications: 24. Here are some NPS average scores, industry-wise: Healthcare: 62.

Survey 30
article thumbnail

How to Drive Business Growth Using Net Promoter Score

Zoominfo

Think about it, each department within your company is responsible for a different aspect of the customer journey. For example, your UX and UI team may use NPS to gauge product usability whereas the customer service team might use NPS to measure each customer interaction.

Promotion 100
article thumbnail

How to Drive Business Growth Using Net Promoter Score

Zoominfo

Think about it, each department within your company is responsible for a different aspect of the customer journey. For example, your UX and UI team may use NPS to gauge product usability whereas the customer service team might use NPS to measure each customer interaction. Financial Services: 46. IT Services: 33.

Promotion 150