Salesmate

AUGUST 19, 2020

As shown in the following Software Advice FrontRunners grid, Salesmate is leading the SME CRM market for Customer Satisfaction and Usability compared to most incumbent players such as Pipedrive, Freshsales, and Hubspot. Customer Support We believe that quality and personalized support is crucial to the customer’s success.

Lead Rank 98

Lead Rank Lead Scoring CRM SME 98

Babette Ten Haken

AUGUST 23, 2018

When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. After all, they are hired, and compensated, to go out there and hunt prospective clients. Customer retention matters when it is time to renew that contract. Close deals. End of story.

Retention 154

Retention Customer Revelation Loyalty 154

Babette Ten Haken

AUGUST 20, 2018

Yet, the further down the sales cycle we go, these are the stories our prospective clients truly want to hear. Then, when our service teams visit with customers, these stories are so easy to tell. Except these teams do not even realize (or have been told) that they actually can engage the customer in storytelling.

Retention 51

Retention Customer SME Industry 51

Sales Hacker

OCTOBER 7, 2021

Lori speaks, writes, coaches and trains company leaders on ways to find, recruit, retain, and promote more women in sales and helps women become part of the best profession – B2B sales. Early in my AE career, the company I worked for was acquired and we were all told we had to go to another state for an entire month of training.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130