Selling Essentials RapidLearning Center

JULY 25, 2023

The researchers surveyed 198 buyers to explore what happens when customers get angry, and found something surprising and potentially very useful for sales and customer service professionals: Customers will let you know they’re angry when they “believe they can potentially alter and/or seek a remedy for a negative event.”

Customer 52

Customer Remedy Journal Retail 52

The Spiff Blog

JANUARY 12, 2023

According to a survey of 400 leaders of large US companies by KPMG, 91% are predicting a recession in the next 12 months. What’s more, the survey found that only 34% of these CEOs think the recession will be mild and short. So how can a CRO remedy this issue and create a recession-proof sales organization ?

Compensation 67

Compensation Hiring Commission Face-to-face 67

Zoominfo

SEPTEMBER 24, 2019

Before you can regain a customer’s trust, you must understand why it was lost in the first place. Only then can you take the proper steps to remedy the issue. Some customers are direct—they voice their displeasure and tell you why they have lost trust in your company. Customer service follow up.

Cancellation 171

Cancellation Remedy Lead Rank Lead Scoring 171

Zoominfo

OCTOBER 5, 2021

Before you can regain a customer’s trust, you must understand why it was lost in the first place. Only then can you take the proper steps to remedy the issue. Some customers are direct—they voice their displeasure and tell you why they have lost trust in your company. Determine the source of the problem.

Cancellation 100

Cancellation Remedy Lead Rank Lead Scoring 100

LinkedFusion

SEPTEMBER 1, 2023

Customer personas are imaginary or mostly imaginary characters created to represent and evoke a specific kind of customer. Customer personas can be used to divide audiences into subgroups and improve marketing messaging so that it is better suited to the unique requirements of a person or group.

Buyer Persona 52

Buyer Persona Buyer Demographics How To 52

Sales Overdrive

JULY 15, 2011

So CEOs must speak the language and be personally involved in sales pursuits with key prospects and other aspects of the growth agenda including product development and customer service initiatives. CEOs must mobilize the entire culture as a selling machine focused solely on winning new customers and expanding customer relationships.

Lead Rank 20

Lead Rank Lead Scoring Margin Competition 20

Salesmate

MARCH 17, 2020

If your idea fails to provide a solution to your customers and is unable to drive any value, then you are doomed. Conduct surveys Talk to industry leaders Read technology analysis. Learn more about them, their pain points and how they can use your solution as a remedy. The cycle doesn’t end with your customer’s purchase.

Sales Process 125

Sales Process Top of Funnel Buyer Persona Lead Rank 125