Lessonly

JUNE 29, 2020

Customer service is a big deal—perhaps the biggest deal, when it comes to client retention. So it’s no surprise that we see the best customer service training programs from organizations that put their employees first. Ergo, customer service training software is your new best friend.

Customer Service 26

Customer Service Training Customer Face-to-face 26

Lessonly

JANUARY 24, 2020

On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. There is a new customer service policy manual, a new product, a new glitch in the system, a new way for customers to get in touch, and the list goes on and on. I Know Because I’ve Been There.

Customer Service 20

Customer Service Training Customer Skype 20

Pipeliner

OCTOBER 10, 2019

This is because all too often, they treat all these roles the same and only focus on customer service. For example, they can provide access to free seminars and tuition reimbursement programs. Providing access to training videos can attract strong candidates and boost employee retention rate.

Resources 53

Resources Hiring Compensation Video 53

LeadFuze

OCTOBER 1, 2021

How can you know which seminars and social meets are worth attending at those events? It relates to people who deliver exceptional customer service over the phones, in person, or through email. Increased Customer Base. What will your physical presence be like? Will you be delivering a speech or running a kiosk?

Prospecting 95

Prospecting Top of Funnel Sales Qualified Lead Ideal Customer Profile 95

Lessonly

DECEMBER 21, 2018

Perhaps you’ve seen this chart before: While the sentiment of The Learning Pyramid holds some value, research shows that the verdict is still out on exactly how different learning styles impact knowledge retention. For many businesses, learning has traditionally taken place in-person—through seminars, binders, and more.

Software 20

Software Software Face-to-face Retention 20

Sales Hacker Training

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! Their BTS Sales Practice solution trains professionals in skills such as negotiation, account strategy development, value communication, and customer empathy. Presentation.

Training 103

Training Scale Lead Qualification Lead Rank 103

LeadFuze

DECEMBER 31, 2021

Top talent needs ongoing coaching and enablement in order to grow knowledge, hone skills, and utilize resources for the sake of customer conversions. When recruiting salespeople, it is important to provide them with a robust and dynamic knowledge base as well as seminars that can help keep their skills up-to-date.

Sales Enablement 52

Sales Enablement Top of Funnel Tools Hiring 52