Tony Hughes

NOVEMBER 4, 2018

So far we’ve done half-day workshops in three cities with approximately 80 people ranging from senior business leaders to IT system managers. But here is the epiphany I had in working with these focus groups and capturing their issues and insights: Customer Relationship Management has been hijacked by software technology.

CRM 82

CRM Strategy Customer Epiphany 82

Customer Centric Selling

JUNE 24, 2015

By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. In retrospect they provided a great amount of knowledge but it was left up to each seller to decide how to make calls on owners or executives of small businesses to have them consider migrating from manual ledger cards to automated systems.

Epiphany 40

Epiphany Territories Call-back Small Business 40

Vengreso

JANUARY 13, 2023

While a Vice President at Salesforce, David Priemer had an epiphany: the very sales tactics his team was using were not working on him. As an MIT alum with an engineering background, Roberge challenged the conventional methods of scaling sales utilizing the metrics-driven, process-oriented lens through which he was trained to see the world.

Paid Content 81

Paid Content Conversion Top of Funnel Hiring 81

Sales Hacker

OCTOBER 7, 2021

Lori speaks, writes, coaches and trains company leaders on ways to find, recruit, retain, and promote more women in sales and helps women become part of the best profession – B2B sales. Early in my AE career, the company I worked for was acquired and we were all told we had to go to another state for an entire month of training.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130