Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. What Is Customer Retention? Customer retention means keeping the clients you already have. Companies that neglect retention do so at their own risk.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Sell Integrity

NOVEMBER 23, 2020

Some of the common issues we hear involve: Providing consistency across channels Overcoming employee complacency Finding new ways to connect with customers and accelerate service delivery Time and cross-training Consistent, effective coaching on customer-centricity. more than other companies in the previous year.

Strategy 117

Strategy Customer Loyalty Coaching 117

LeadFuze

JULY 25, 2021

The only thing is, growth is dependent on both new client acquisition and current client retention. Smart companies have realized that customer loyalty is the most powerful sales and marketing tool that they have. ” – Bill Price. Retention Costs: What exactly are you spending to keep folks around? Is it worth it?

Lead Rank 124

Lead Rank Lead Scoring Top of Funnel Churn 124