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How to Track and Drive Productivity for Remote Sales and Customer Service Reps in 2019

Sales Hacker

The remote sales force and customer service team is officially here. employees reported working remotely all or some of the time in 2017, compared to just 23 percent in 2015 and 19 percent in 2003 , per the Bureau of Labor Statistics. Sales and customer service teams are not immune to these larger trends.

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Slack Bots, Artificial Intelligence

Pipeliner

So will you lose your job in 2017? For simplicity and those new to the concept, ABM is simply going after targeted “Named” lists of executives, companies, and territories vs. spray and pray? It’s time for THE 2017 TOOLS LIST: Cue the fembot Tron girls and Daft Punk! or even 4.0 is upon us.

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How to Manage Toxic People and Bad Attitudes

Keith Rosen

What follows is an email thread with a VP of sales concerning one of his territory managers and the challenges he’s having dealing with a difficult person who is in dire need of an attitude makeover. Sent: Monday, May 15, 2017 3:19 PM. I have a Territory Manager who has been selling in the industry for almost 15 years.

How To 61
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The 4 kinds of promises you should never make to customers

Nutshell

Let’s unwrap a typical scenario of breaking a promise to a customer. Sure, they’ll probably cancel services and orders, which means your company will lose revenue. It’s likely you’ll get a flood of angry customer service inquiries (or complaints) that your team will have to deal with. But what else?

Customer 101
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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SaaS Sales: The Ultimate Guide

Hubspot Sales

Here are three benchmark studies to illustrate the average salary for SaaS sales reps: In a 2017 study of more than 700,000 salaries, job aggregator Indeed calculated the national average base salary to be $62,881 for a SaaS account executive and $44,705 for an account representative. 7) SaaS Sales Metrics.

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