2010 vs. 2020: 9 Sales Strategies That Changed Dramatically in the Last Decade
Hubspot Sales
MARCH 3, 2020
Though the original concept for the CRM was introduced in the late 1980s, this valuable software did not become a staple for businesses until the 2010s. Shortly before the start of the last decade, 12% of businesses in the US used a cloud-based CRM solution — by 2019 87% of businesses relied on cloud-based CRM software. Demo software.
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