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Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

As a McKinsey & Company study found, 65% of B2B companies sold exclusively online in 2022. In a similar study by HubSpot. Source In an omnichannel B2B ecommerce strategy, the seller focuses on the customer’s entire buying experience rather than their individual experiences on different channels. million people.

Trends 102
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How to Use Predictive Analytics to Improve Your CRM

Apptivo

They would then organize and store this data in a centralized repository, making it conveniently accessible for further study. With this organized data, the company can improve its services through predictive analytics. Flight Delay prediction Airlines use predictive analytics to anticipate probable flight delays in real-time settings.

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14 Pro Tips for Running a Successful Business

Hubspot Sales

You need to research, study, and learn. There's a reason why airlines instruct us to place our own oxygen mask on before helping others: if we don't take care of ourselves, we can't take care of someone else. It's more important than ever to be active in omnichannel marketing if you want to attract prospects and keep customers happy.

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Why Customer Experience Is Business-Critical and How to Achieve It

SugarCRM

Travel/Airline: 10% more. Optional utilities, such as cable or cell phone service: 8% to 9% more. Customer experience (CX) is business-critical because it directly impacts the sales, revenue, and profit your business generates. Here’s what better experiences will net you in various industries : Hotel/hospitality: 14% more.