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Responding to the Digital Sales Shift

Sales and Marketing Management

Author: Paul Nolan Nick Kavadellas is thankful for golf, not only because he’s enjoyed playing it for years, but also because it is one of the few face-to-face selling tools he has continued using during the COVID-19 outbreak. The shift to less face-to-face interaction with customers and prospects isn’t a 2020 development.

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Responding to the Dig?tal Sales Shift

Sales and Marketing Management

Author: Paul Nolan Nick Kavadellas is thankful for golf, not only because he’s enjoyed playing it for years, but also because it is one of the few face-to-face selling tools he has continued using during the COVID-19 outbreak. The shift to less face-to-face interaction with customers and prospects isn’t a 2020 development.

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How to Pivot Your Sales Strategy in Light of COVID-19

Pipeliner

However, they’re facing a different market and changed consumer behavior. Here are some ways to pivot your sales strategy to maximize your post-COVID-19 success. What is a Sales Strategy? What do business leaders mean when they talk about a “sales strategy?” Sales Strategy in Times of COVID-19.

Pivotal 98
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[Part 3] Execute on Account-based Marketing: Value Selling to Stakeholders at Key Accounts

LeveragePoint

Good Value Propositions provide the 3 key ingredients of ABM for differentiated solutions by being helpful, specific and relevant , but the best Value Propositions for ABS are also robust to the challenges of live sales interactions with sophisticated customers. Stakeholders within an Account.

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The True Value of Exceptional Customer Service & “Moments of Truth”

Jonathan Farrington

In this post, I want to cover just two issues which your company faces in retaining customers: • The true value of exceptional customer service. • Moments of truth. It is of course the oldest profession – you may need to think about that for a moment – and quite rightly, we should do everything we can to preserve its status.

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Manage Customer Satisfaction with a Crisis Management Plan

Sales Hacker Training

Not only will keeping your customers satisfied potentially save millions of dollars and avoid customer churn , but your ability to effectively manage a crisis will inspire long-term customer loyalty and set you apart from your competition. How to create a crisis management plan. The do’s and don’ts of crisis management.