The Pipeline

AUGUST 7, 2013

Most people, and contrary to rumors, sales people are people, when faced with completing a task, especially a difficult task or one they don’t like, will do one of two things. A lack of consistency on reviewing, training and reviewing the activity and the quality of execution. By Tibor Shanto – tibor.shanto@sellbetter.ca.

Airlines 282

Airlines Face-to-face Pipeline Coaching 282

Bernadette McClelland

FEBRUARY 17, 2018

We’ve seen United Airlines as front page news a while back because a staff member dragged a man screaming from his seat. Couple of things come to mind from my experiences: Leaders – admit your mistakes (let’s face it, you do make them!). Ignorance and ego has a cost. What are these people actually thinking?

Sales Leadership 281

Sales Leadership Airlines Call-back Face-to-face 281

Pipeliner

APRIL 10, 2023

He faced considerable opposition—the press in Europe and elsewhere in the world was crying out that such an operation was unethical and immoral. Musk states that all companies fervently working on AI development should cease for six months and reflect on AI’s potential consequences and dangers. Is this a warning we should heed?

Airlines 52

Airlines Travel Intent Industry 52

Pipeliner

DECEMBER 27, 2020

However, they’re facing a different market and changed consumer behavior. Sales strategy includes everything from how you train your sales team to how you qualify leads. Business strategies change constantly, but they usually pivot slowly over time. Thanks to the COVID-19 pandemic in 2020, things have shifted rapidly.

Pivotal 98

Pivotal Strategy Face-to-face How To 98

Mereo

JANUARY 27, 2021

How do you avoid a failure like the Airbus 380 , where the strategy for a jumbo airliner may have been sound if the organization could have overcome its unaligned, disjointed organizational dynamics and executed key parts of the plan effectively? A major lack of validation. Is there a system to track usage and billing?

Strategy 88

Strategy Airlines Decision Maker Case Study 88

Highspot

JULY 29, 2022

Next up in our #CustomerSpotlight series we have Robby Halford, Head of Revenue Enablement at Sparrow. What was your first job and how did it bring you to where you are today? My first first job was working at a pumpkin farm in Northern California at the Bishop Pumpkin Farm in Wheatland. I’ve been in the enablement practice since 2012.

Pivotal 52

Pivotal Airlines Travel Hotels 52

Pipeliner

JANUARY 3, 2019

As consumers though, we face a business environment where excess isn’t employed but deficiency — by minimalist organizations — is. We call our airline or financial institution and we wait in the call queue for 20-30 minutes for a service rep to take our call. .” — definition of overkill. extremes are judged with suspicion.

Margin 70

Margin Airlines Consumer Decision Maker 70

Tony Hughes

FEBRUARY 28, 2018

This is an unlikely but true story about iconic brands being protected by an amazing airline captain , the power of social media, and how to create customer-centric culture. The largest passenger airliner in the world was severely degraded and had probably lost 50% of system networks and 65% of the aircraft’s roll control.

Airlines 54

Airlines Engineering Transportation Call-back 54

Highspot

MARCH 27, 2019

Attendance continued to grow, the dodgeball competition was fierce, but what really stood out was the excitement in the air emanating from the fresh, excited faces of young company leaders, employees, and families. Something was different about the 2019 GeekWire Bash. It’s no secret that Seattle’s tech scene is booming.

Meeting 40

Meeting Microsoft Nonprofit Face-to-face 40

Hubspot Sales

MARCH 15, 2019

We're losing more than we're gaining for the first time since those statistics have been tracked, and the crossover coincided with the recession of 2007-2009. Source: Capterra. According to the U.S. Census Bureau, the overall number of business applications began to recover in late 2009 and has been trending up for the past ten years. That's good.

Outsourcing Services 145

Outsourcing Services Scale Lead Rank Lead Scoring 145

John Barrows

AUGUST 5, 2019

He cares a lot about helping the new breed of sales professionals to get that level of training and grounding. He’s always been a salesperson, but Sean goes deep in this podcast about the routes of new sales professionals. In this podcast you’ll Learn: How the next generation of salespeople can go further. Follow to the podcast. I move on.

Airlines 60

Airlines Call-back Intent Education 60

Sales Evangelist

OCTOBER 17, 2019

Salespeople have skills and it's up to having the right training to be able to unleash those skills. How To Elevate Your Sales Game As a salesperson, you might have asked yourself the ways to elevate your sales game. Dug McGuirk is a national trainer with Tony Robbins. Sales reps must look at the pattern when they’re stuck.

How To 40

How To Airlines Call-back Up-Sell 40

Sales Hacker

JUNE 16, 2020

His expertise stems from over 20 years of consulting, coaching, speaking training, and writing. This week on the Sales Hacker podcast, we speak with Dr. Gleb Tsipursky , an internationally recognized thought leader known as the disaster avoidance. Subscribe to the Sales Hacker Podcast. We’re on iTunes. Why didn’t the U.S.

Government 99

Government Call-back Real Estate Face-to-face 99

Insight Demand

JULY 19, 2014

Michael uses storytelling in his sales training, and he uses this story to demonstrate why it works. “Colleague Michael Harris wrote this blog post recently, and I couldn’t stop cracking up! I laughed so hard I had to read the story to my husband Tim. He laughed just as hard. Just imagine telling this story in corporate language.

Face-to-face 31

Face-to-face Call-back Airlines Licensing 31

No More Cold Calling

MAY 30, 2020

He told me that with a straight face—no smile, no welcome. Usually, major airlines treat you like a number—unless you’ve flown zillions of miles with them—but this time, they made me feel like a real person. Most major airlines and other consumer businesses don’t recognize the power of a smile and a welcome.

Referrals 156

Referrals Airlines Cold Calling Scale 156

LeveragePoint

SEPTEMBER 21, 2018

Account-Based Selling (ABS) is necessary to execute effectively on Account-Based Marketing (ABM). ABS in the best B2B commercial organizations is deployed effectively by using Value Propositions. A Forrester survey of buyer executives found that the first vendor to communicate a vision of value wins the business three quarters of the time.

Account Based Marketing 20

Account Based Marketing Account Lead Rank Lead Scoring 20

Hubspot Sales

AUGUST 2, 2018

From the iconic Fuller Brush man lugging a suitcase of merchandise in the 1940s, to a slick young corporate raider trading stocks in a modern brokerage firm, Hollywood has romanticized the art of selling since films were first invented. into a mantra that every good salesperson would do well to perfect. Death of a Salesman (1985). Baby Boom (1987).

Film 111

Film Epiphany Insurance Insurance 111

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. Brandon worked his way up from the very bottom to the very top. It has been an incredible journey for him. If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. We’re on iTunes.

Lead Rank 107

Lead Rank Scale How To Travel 107

Jonathan Farrington

JULY 12, 2013

In this post, I want to cover just two issues which your company faces in retaining customers: • The true value of exceptional customer service. • Moments of truth. It is of course the oldest profession – you may need to think about that for a moment – and quite rightly, we should do everything we can to preserve its status.

Customer Service 36

Customer Service Oracle Customer Airlines 36

Sales Hacker Training

MAY 29, 2020

What’s your customer service horror story? The one that made you swear off a company for good. The customer service that was so bad, no discount or Black Friday deal could entice you back. According to a report by American Express , more than half of all Americans have scrapped a planned purchase because of bad service. 41 billion !

Customer 89

Customer Social Media Twitter Churn 89